


Case Study: Oakray Ltd
Elevating
Standards and Streamlining Compliance
with ParagonQms Ltd
Oakray Ltd
Oakray Limited is a family-owned business established in 1979, specialising in mechanical and electrical (M&E) property performance improvement. Based at their sustainably refurbished headquarters in Enfield, Middlesex,
Oakray serves a diverse clientele, including the NHS, local authorities, social landlords, and communities across London and the Southeast.
With expertise spanning commercial and domestic M&E systems, gas and renewable installations, maintenance, and community-focused regeneration projects,
Oakray is renowned for its reliability and high-quality service delivery.www.oakray.co.uk

Thinking Out
loud!
Awaiting Client's testimonial


working with
ParagonQms Ltd
ParagonQms Ltd’s proven expertise, customised solutions, and dedicated support have empowered Oakray Limited to build a robust and standards-compliant operational framework. Their partnership has reinforced Oakray’s reputation for quality, safety, and sustainability across all sectors they serve.
1
The Compliance Issues
Before partnering with ParagonQms Ltd in 2019, Oakray Limited faced significant challenges in maintaining and updating their
ISO certifications, including ISO 9001:2015, ISO 14001:2015, and OHSAS 18001.
Adapting to evolving ISO standards proved complex and time-consuming, requiring expert support to ensure full compliance and readiness for audits.
Oakray was also seeking guidance to transition seamlessly to newer standards and maintain uninterrupted certification, safeguarding their reputation for operational excellence.
2
Solution Provided by ParagonQms Ltd
Working closely with Oakray Limited, ParagonQms Ltd delivered a tailored programme of support to address their compliance challenges. Key solutions included:
• ISO 9001: Comprehensive system review and updates improved operational efficiency and ensured adherence to quality management standards.
•ISO 14001: Environmental performance was enhanced through meticulous system reviews and optimisations.
•OHSAS 18001 to ISO 45001: A seamless transition was achieved by overhauling systems to meet updated occupational health and safety requirements.
•ISO 22301: Business continuity measures were bolstered through improvements to the existing management system.
•ISO 27001: A robust information security management system was designed and implemented, strengthening data protection.
3
Results Achieved
Since partnering with ParagonQms , Oakray Limited has achieved significant milestones, reflecting their commitment to quality, safety,
nd operational excellence:
-
Consistent Certification Success: Oakray has successfully passed every ISO audit since 2019, maintaining certifications across all relevant standards.
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Improved Compliance and Efficiency: Regular updates and reviews have reduced compliance risks and enhanced operational processes.
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Effective Transition to ISO 45001: The shift from OHSAS 18001 to ISO 45001 was completed seamlessly, aligning Oakray with updated occupational health and safety standards.
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Enhanced Business Continuity: Upgrades to the ISO 22301 framework significantly strengthened Oakray’s ability to maintain operations during disruptions, ensuring productivity and client satisfaction.
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Strengthened Data Security: The implementation of ISO 27001 enhanced Oakray’s information security protocols, safeguarding sensitive data and reinforcing stakeholder trust.
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Stress-Free Audit Readiness: The expert and proactive support from ParagonQms ensured Oakray was consistently prepared for all audits, achieving certification without interruptions.
4
Ongoing Support
To ensure Oakray’s continued success, ParagonQms provided the following ongoing services:
1. Proactive system maintenance to keep compliance processes streamlined and efficient.
2. Comprehensive preparation and on-the-ground support during audit cycles to guarantee readiness and successful outcomes.
Get in Touch
Paragonqms Ltd
The Wenta Business Centre
1 Electric Avenue
Enfield, EN3 7XU
Tel:0208 805 2657