Jordan Xavier has been a trusted provider of accommodation, support workers, and consultancy services for 11 years. 
The company works closely with private, voluntary, and statutory bodies, focusing on areas such as housing, mental health, disability, and homelessness.

They have always prioritized high-quality, individualized care supported by a dedicated team of qualified staff. However, the company recognized that staying competitive in a highly regulated industry required meeting strict compliance standards.
Over the years, Jordan Xavier achieved important certifications like ISO 9001, transitioning successfully to ISO 9001:2015 in 2017. However, by 2018, new tender requirements for business growth included the need for additional certifications like ISO 27001 (information security management), presenting a challenge for the company.

They needed to secure compliance with this crucial standard quickly while maintaining ongoing operations and meeting their clients' needs.

Jordan Xavier sought the expertise of ParagonQMS Ltd, an industry leader in ISO Standard Management Certification Consultancy with over 30 years of experience and a 100% success rate.

 ParagonQMS quickly assessed Jordan Xavier's specific needs, providing a comprehensive roadmap for achieving ISO 27001 certification.

The consultancy firm guided Jordan Xavier through each step of the certification process, customizing their approach to match the organization's structure and objectives.

Beginning in early 2019, their team conducted internal audits, identified gaps, and implemented robust systems to ensure compliance with
ISO 27001 requirements. 

ParagonQMS also provided detailed training for Jordan Xavier's staff, empowering them to understand and uphold the standards going forward. Impressively, ParagonQMS completed the implementation project by Easter 2019—a record turnaround time given the scope of the 

Improved Safety Culture
Through the workshops and leadership-driven initiatives, Effectable successfully fostered a culture of openness and accountability. Reporting of near misses and potential risks increased significantly, enabling the organisation  to address issues proactively and reduce incidents.

​

Streamlined Operations
The integration of ISO 45001 alongside their existing ISO 9001 and ISO 14001 frameworks streamlined management systems across the board. This ensured consistency in operations while eliminating redundancies, driving efficiency throughout the organisation.

​

Enhanced Compliance and Reputation
Effectable’s seamless transition to ISO 45001 underlined their commitment to maintaining industry best practices. This achievement strengthened their reputation with clients, partners, and regulatory bodies, enhancing their competitive edge in commercial and public sector projects.

​

Empowered Workforce
Training programs empowered the staff to take ownership of safety processes, fostering an environment where employees felt confident in their roles and responsibilities regarding health and safety management.

The collaboration delivered impactful results for Jordan Xavier. Achieving ISO 27001 certification not only fulfilled the tender requirements but also showcased the company’s commitment to safeguarding sensitive information. This provided immense value in their service delivery, especially when dealing with public sector clients.

By aligning their operational processes with global standards, Jordan Xavier enhanced their credibility in the market, increasing trust with stakeholders and opening new business opportunities.

The successful partnership with ParagonQMS also ensured their compliance systems were robust, efficient, and built to adapt to future changes.