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Case Study: Effectable Construction Services Ltd

Elevating
Standards and Streamlining Compliance
with ParagonQms Ltd

Effectable Construction 
Services Ltd

Effectable Construction Services Ltd, one of the UK’s largest home adaptations specialists, partnered with ParagonQMS Ltd in 2016 to further strengthen their operational foundation and safety culture. 
With an established reputation for excellence, Effectable proudly held ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and OHSAS 18001 (Occupational Health and Safety Management) certifications. However, they sought the expertise of ParagonQMS to transition from OHSAS 18001 to the updated ISO 45001 standard. What followed was a transformational collaboration that not only elevated Effectable’s compliance framework but also fostered a safer, more efficient, and collaborative workplace culture.

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Thinking Out 
loud!

“ParagonQMS has been instrumental in transforming the way we approach safety and compliance. Their expertise not only helped us achieve ISO 45001 certification but also inspired a cultural shift within our team. 
The workshops and training sessions were practical, engaging, and impactful.
Thanks to their ongoing support and the unwavering commitment of our leadership team, we’ve built a stronger, safer, and more efficient organisation.”

 

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Working with
ParagonQms Ltd 

ParagonQMS worked closely with Effectable Constructio Services Ltd to understand their processes and implement a bespoke quality management system. This framework helped streamline operations, eliminate inefficiencies, and reinforce their commitment to delivering consistently high-quality products.

The Compliance Issues

Effectable Construction Services Ltd faced several challenges as they sought to align with the evolving standards and improve their internal processes. 


The key issues were:
Transition to ISO 45001: The OHSAS 18001 standard needed updating to the ISO 45001 framework, which required a revised approach to occupational health and safety.


Staff Training Gaps: Team members required awareness and skills training to understand the nuances of the new standard and apply them effectively.


Cultural Shifts: Near-miss reporting was a critical yet underutilized area that needed a shift in mindset. Employees hesitated to report incidents due to fear of blame, limiting proactive safety measures.


Leadership Activation: The Managing Director and Finance Director aimed to instil a culture of accountability and proactive safety management across all levels of the organisation.

2

Solution Provided by ParagonQms Ltd

ParagonQMS Ltd created a tailored plan to address Effectable’s needs, leveraging their expertise in ISO standards and organisational change. 

Key initiatives included:

​

ISO 45001 Transition Support:
ParagonQMS guided Effectable through the transition process, aligning their current OHSAS 18001 framework to the new ISO 45001 standard. This involved revising internal documentation, identifying gaps in compliance, and implementing enhancements to meet the updated requirements.

​

Staff Training Programs:
To empower the workforce, ParagonQMS delivered comprehensive awareness training sessions, enabling team members to understand the principles and benefits of ISO 45001. An additional internal auditor training program was conducted, equipping staff with the skills to carry out regular audits and ensure ongoing compliance.

​

Workshops on Near-Miss Reporting:
Recognising the need for a cultural shift, ParagonQMS facilitated a series of workshops focused on the importance of near-miss reporting.

These sessions emphasised creating a no-blame culture, allowing employees to report issues without fear, thereby enabling preventive actions. These workshops were driven by the active involvement and commitment of the Managing Director and Finance Director.

​

Leadership-Driven Change:
ParagonQMS collaborated closely with Effectable’s leadership team to reinforce safety measures throughout the organisation. The Managing Director and Finance Director played a pivotal role in championing these changes, setting the tone for a culture of accountability and continuous improvement.

 

3

Results Achieved

Improved Safety Culture
Through the workshops and leadership-driven initiatives, Effectable successfully fostered a culture of openness and accountability. Reporting of near misses and potential risks increased significantly, enabling the organisation  to address issues proactively and reduce incidents.

​

Streamlined Operations
The integration of ISO 45001 alongside their existing ISO 9001 and ISO 14001 frameworks streamlined management systems across the board. This ensured consistency in operations while eliminating redundancies, driving efficiency throughout the organisation.

​

Enhanced Compliance and Reputation
Effectable’s seamless transition to ISO 45001 underlined their commitment to maintaining industry best practices. This achievement strengthened their reputation with clients, partners, and regulatory bodies, enhancing their competitive edge in commercial and public sector projects.

​

Empowered Workforce
Training programs empowered the staff to take ownership of safety processes, fostering an environment where employees felt confident in their roles and responsibilities regarding health and safety management.

4

A Partnership Built for Success


The long-standing partnership between Effectable Construction Services Ltd and ParagonQMS Ltd exemplifies the power of collaboration in driving sustainable growth and operational excellence. From transitioning to ISO 45001 to redefining workplace safety culture, this relationship has produced lasting benefits that empower Effectable to continue delivering quality adaptations services while upholding the highest standards of health, safety, and environmental management.
 

Get in Touch

Paragonqms Ltd

The Wenta Business Centre

1 Electric Avenue

Enfield, EN3 7XU

Tel:0208 805 2657

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